Insider Newsletter - December 2018

December 2018 edition of the monthly insider newsletter - featuring stories on annual investment allowances rising, small retailers getting a business rates boost and higher rate earners hit by national insurance rise.

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Great Customer Service – Set expectations and deliver!

Great customer service, setting expectations and delivering with Strategy Expert, Gaynor McIntyre.

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Change Management: How to refresh your product

Business Strategy Expert Gaynor McIntyre talks about Change Management: How to refresh your product.

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