IT Support

Does your IT infrastructure help or hinder efficient working?

At some point your business will inevitably face some degree of IT downtime – user error, power cuts, hardware failures. In fact, there are many things that can take a computer, server or network down.

At Condies, we understand that engaging with a support company is a big decision. We’re passionate about IT and, over the years, have developed a huge array of technical capabilities in many varied disciplines. But most of all, we offer unbeatable customer service.

5 reasons companies choose Condies Tech

Most businesses today are fully reliant on their IT Systems, the data contained within the system and the connectivity they provide. So the key issue for any business or organisation is to get things back up and running as quickly as possible when things go wrong. Here are the primary reasons businesses opt for Condies Tech support.


Stable And Credible With A Proven Track Record

Condies Tech has been trading for many years and boasts an unbeatable level of client retention. A proven service provider, our years of experience mean we have the expertise to deliver on what we promise – something our many satisfied customers will confirm.


One Stop Shop

In addition to IT Support, Condies offers a range of complementary services intended to make life easier for our clients by removing the hassle of dealing with multiple suppliers. Services include networking, cabling, procurement, business-class telephone systems, technical audits, security assessments and ISP services including broadband and domain management.


Qualified And Professional

Condies Tech offers a team of highly skilled engineers with accreditations in Microsoft, Apple, VMWare, Citrix, Cisco and HP to name but a few. Every day our dedicated helpdesk responds to calls on hardware and software applications from these and many other global vendors. Clients also benefit from direct access to knowledge and professional account managers for on-going advice.


Big Enough To Get Results. Small Enough To Care

Condies Tech offers the support levels demanded by large organisations whilst delivering its services with the personal touch of a local business. Competitively priced, our clients enjoy exceptional value for money.


High Numbers Of Client Referrals

Early on we realised that our clients are the most important aspect of our business, and as such we look after each and every one of our clients as if they are our only client. This practice has obviously served us well over the years as not only is our client retention second to none, but the vast majority of new clients coming to us, come to us by way of referral.





Case studies

Shona Clelland, Assembly Rooms Testimonial

Shona Clelland, General Manager of the Assembly Rooms in Edinburgh, reveals how Gaynor McIntyre of Condies Strategy helped the Assembly Rooms reposition in the market following extensive refurbishment, enhance the customer engagement model and restructure the staffing so that the people with the right skills were undertaking the right tasks.

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